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READ & DOWNLOAD ITIL Practitioner Guidance 100 Å ❮EPUB❯ ✴ ITIL Practitioner Guidance Author Axelos – Danpashley.co.uk ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner ualification Fully integrated with the ITIL Practitioner syllabus this publication is also a practica Tion shows how following the CSI continual service improvement approach and how the core skills of organizational change management communication metrics and measurement can underpin successful ITSM improvement initiatives Assembled by the Practitioner Architect Team of Kevin Behr Karen Ferris Lou Hunnebeck Stuart Rance Barclay Rae and Paul Wilkinson a team of renowned ITSM experts under the guidance of AXELOS Kaimar Ka.
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ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner ualification Fully integrated with the ITIL Practitioner syllabus this publication is also a practical guide that helps IT service management ITSM professionals turn ITIL theory into practice through case studies ITIL Practitioner PDFEPUB or worksheets templates and scenarios The book assumes knowledge of ITIL and ITSM up.
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ITIL Practitioner GuidanceTo ITIL Foundation level and begins with a discussion of the guiding principles of ITSM Focus on value Design for experience Start where you are Work holistically Progress iteratively Observe directly Be transparent Collaborate Keep it simple It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies frameworks and methodologies such as DevOps Lean Agile etc The publica.